Operational Support Services (OSS)

Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support management functions such as network inventory, service provisioning, network configuration and fault management.

Together with business support systems (BSS), they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS.

The acronym OSS is also used in a singular form to refer to all the Operations Support Systems viewed as a whole system.

See Also

• Enterprise Architecture