Difference between revisions of "Customer Service Management"
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| − | + | Customer service management is the combination of solutions, workflow and processes that go into managing the customer relationship. With a customer service management system, a company can rely on software and automation to reinforce its human techniques.<ref>[https://www.zendesk.com/support/features/customer-service-management-software/ Defining Customer Service Management -Zendesk]</ref> | |
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| − | <references/> | + | ==See Also== |
| + | *[[Customer Service]] | ||
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| + | ==References== | ||
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Revision as of 17:43, 14 December 2022
Customer service management is the combination of solutions, workflow and processes that go into managing the customer relationship. With a customer service management system, a company can rely on software and automation to reinforce its human techniques.[1]
See Also