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Difference between revisions of "Business Service Provider (BSP)"

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A [[Business]] [[Service]] Provider (BSP) is an [[application]] service provider that focuses on providing and hosting applications related exclusively to business functions.<ref>Defining Business Services Provider [http://www.webopedia.com/TERM/B/Business_Services_Provider.html Webopedia]</ref>
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A Business Service Provider (BSP) is an application service provider that focuses on providing and hosting applications related exclusively to business functions.<ref> [http://www.webopedia.com/TERM/B/Business_Services_Provider.html Defining Business Services Provider-Webopedia]</ref>
  
  
BSPs offer business processes as services, delivering partial as well as full-term [[outsourcing]] of business processes. They are mainly divided into two categories:  
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BSPs offer business processes as services, delivering partial as well as full-term outsourcing of business processes. They are mainly divided into two categories:  
*Front-Office BSPs: These BSPs are responsible for [[customer]]-related services like contact center services.
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*Front-Office BSPs: These BSPs are responsible for customer-related services like contact center services.
*Back-Office BSPs: These BSPs mainly handle internal business functions, such as finance and [[accounting]] or human resources.
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*Back-Office BSPs: These BSPs mainly handle internal business functions, such as finance and accounting or human resources.
Business service providers offer business [[process]] outsourcing, which improves an [[organization]]'s flexibility in a number of ways:
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Business service providers offer business process outsourcing, which improves an organization's flexibility in a number of ways:
 
*Most BPO services from BSPs are delivered on a fee-for-service structure. This gives an organization more flexibility.
 
*Most BPO services from BSPs are delivered on a fee-for-service structure. This gives an organization more flexibility.
 
*BSPs help businesses concentrate on their key expertise, without getting weighed down by the needs of bureaucratic constraints.
 
*BSPs help businesses concentrate on their key expertise, without getting weighed down by the needs of bureaucratic constraints.
*They boost the pace of business processes by effectively using [[supply]] chain partners together with business process outsourcing.
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*They boost the pace of business processes by effectively using supply chain partners together with business process outsourcing.
*BSPs let organizations retain their entrepreneurial [[agility]] and speed. Small and mid-sized firms often find BSPs ideal for their requirements as BSPs usually [[demand]] low monthly fees and minimal start-up costs.<ref>What is Business Services Provider? [https://www.techopedia.com/definition/346/business-services-provider-bsp Techopedia]</ref>
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*BSPs let organizations retain their entrepreneurial agility and speed. Small and mid-sized firms often find BSPs ideal for their requirements as BSPs usually demand low monthly fees and minimal start-up costs.<ref>[https://www.techopedia.com/definition/346/business-services-provider-bsp What is Business Services Provider? -Techopedia]</ref>
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==See Also==
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*[[Vendor Relationship Management (VRM)]]
  
  
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===Further Reading===
 
===Further Reading===
*Setup and Processing in the Business [[Service Provider]] [[Model]] [https://docs.oracle.com/cd/E39583_01/fscm92pbr0/eng/fscm/fmpy/task_SetupandProcessingintheBusinessServiceProviderModel-9f40e6.html Oracle]
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*[https://docs.oracle.com/cd/E39583_01/fscm92pbr0/eng/fscm/fmpy/task_SetupandProcessingintheBusinessServiceProviderModel-9f40e6.html Setup and Processing in the Business Service Provider Model -Oracle]
*What to do when a Business Service Provider is Awful? [https://due.com/blog/business-service-provider-awful/ DUE]
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*[https://due.com/blog/business-service-provider-awful/ What to do when a Business Service Provider is Awful? -DUE]

Revision as of 13:05, 23 December 2022

A Business Service Provider (BSP) is an application service provider that focuses on providing and hosting applications related exclusively to business functions.[1]


BSPs offer business processes as services, delivering partial as well as full-term outsourcing of business processes. They are mainly divided into two categories:

  • Front-Office BSPs: These BSPs are responsible for customer-related services like contact center services.
  • Back-Office BSPs: These BSPs mainly handle internal business functions, such as finance and accounting or human resources.

Business service providers offer business process outsourcing, which improves an organization's flexibility in a number of ways:

  • Most BPO services from BSPs are delivered on a fee-for-service structure. This gives an organization more flexibility.
  • BSPs help businesses concentrate on their key expertise, without getting weighed down by the needs of bureaucratic constraints.
  • They boost the pace of business processes by effectively using supply chain partners together with business process outsourcing.
  • BSPs let organizations retain their entrepreneurial agility and speed. Small and mid-sized firms often find BSPs ideal for their requirements as BSPs usually demand low monthly fees and minimal start-up costs.[2]

See Also


References


Further Reading