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Capacity Plan

Revision as of 22:44, 14 January 2021 by User (talk | contribs)

The Capacity Plan contains different scenarios for predicted business demand and offers costed options for delivering the service-level targets as specified. This plan allows service designers to make the best choices about how to provide quality service at an affordable price point.

The Capacity Plan helps gauge the most cost effective way of provisioning resources and services by aligning them to your organization’s demands.

  • Ensure that system components perform as efficiently as possible
  • Describe system capacity requirements for systems and applications
  • Ensure that infrastructure components can perform required functions
  • Identify and reduce inefficiencies associated with under-utilized resources
  • Provide a technical reference for team members
  • Provide satisfactory service levels in a cost-efficient manner

The Capacity Plan is the cornerstone of the Capacity Management process, and good capacity management is an important part of the infrastructure and deployment planning. Within Service Design, many other processes are highly dependent on it: Design Coordination, Availability Management, IT Service Continuity, Information and Security Management, and others.

Many processes outside Service Design depend on it as well: IT Financial Management (Service Strategy), IT Operations Control, Application Management, and Technical Management (Service Operations).