Difference between revisions of "Customer Satisfaction Model"
m |
m |
||
Line 1: | Line 1: | ||
− | The customer satisfaction model is a set of causal equations that look to measure how happy customers are with a company's products, services, or overall performance. <ref>[https://www.revechat.com/blog/customer-satisfaction-model/ Kano Customer Satisfaction Model and its Importance for Your Business -Reve Chat]</ref> | + | The [[customer]] satisfaction model is a set of causal equations that look to measure how happy customers are with a company's products, services, or overall performance. <ref>[https://www.revechat.com/blog/customer-satisfaction-model/ Kano Customer Satisfaction Model and its Importance for Your Business -Reve Chat]</ref> |