Difference between revisions of "Customer Service"
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| − | ''' | + | '''Customer service''' is the role dedicated to helping customers get the value they paid for from a product or service, especially when things go wrong. Many businesses have a dedicated customer service department, but those invested in delivering great support experiences make providing their customers the right level of support a company-wide responsibility.<ref>[https://www.shopify.com/blog/customer-service Definition: What is Customer Service? -Shopify]</ref> |
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| + | ==See Also== | ||
| + | *[[Customer Service Management]] | ||
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== References == | == References == | ||
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Revision as of 17:44, 14 December 2022
Customer service is the role dedicated to helping customers get the value they paid for from a product or service, especially when things go wrong. Many businesses have a dedicated customer service department, but those invested in delivering great support experiences make providing their customers the right level of support a company-wide responsibility.[1]
See Also