Difference between revisions of "Customer Service"
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| − | '''Customer service''' is the role dedicated to helping customers get the value they paid for from a product or service, especially when things go wrong. Many businesses have a dedicated customer service department, but those invested in delivering great support experiences make providing their customers the right level of support a company-wide responsibility.<ref>Definition: What is Customer Service? [https://www.shopify.com/blog/customer-service Shopify]</ref> | + | '''[[Customer]] [[service]]''' is the role dedicated to helping customers get the [[value]] they paid for from a [[product]] or service, especially when things go wrong. Many businesses have a dedicated customer service department, but those invested in delivering great support experiences make providing their customers the right level of support a company-wide responsibility.<ref>Definition: What is Customer Service? [https://www.shopify.com/blog/customer-service Shopify]</ref> |
Revision as of 15:04, 6 February 2021
Customer service is the role dedicated to helping customers get the value they paid for from a product or service, especially when things go wrong. Many businesses have a dedicated customer service department, but those invested in delivering great support experiences make providing their customers the right level of support a company-wide responsibility.[1]