IMAC (Install Move Add Change)
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IMAC is an acronym for Install Move Add Change . The term is in IT management use and summarizes the services in a life cycle of a job are important. The individual terms summarize various aspects related to the dynamics of a workplace. New employees need access to the information systems and a working IT workstation (Install) from day one. Moving to new business premises or locations should be quick and trouble-free. Hardware and software enhancements or changes to an existing IT system (add / change) must be carried out promptly and appropriately.
- Install
- System structure at the user's workplace
- Initial installation and deployment of hardware components
- Initial installation and deployment of software applications
- Move
- Relocation of the workstation system to another location
- Change to another workstation system
- Change of end user
- Add
- Installation of additional hardware
- Installation of additional software
- Change
- Change of existing hardware configuration
- Updating of installed software
- Customization of software settings
- Uninstalling unneeded software applications
In addition, two additional service packages (IMAC / R / D) are common:
- Remove
- Control of the devices to be uninstalled
- Secure deletion of existing data carriers
- Create a deletion report
- Dismantling of the defined system group
Preparation for return transport, storage or disposal
- Dispose
- Transport and environmentally friendly recycling
- Hardware refresh (reprocessing / testing of the hardware) and return to the customer[1]