IMAC (Install Move Add Change)

IMAC is an acronym for Install Move Add Change . The term is in IT management use and summarizes the services in a life cycle of a job are important. The individual terms summarize various aspects related to the dynamics of a workplace. New employees need access to the information systems and a working IT workstation (Install) from day one. Moving to new business premises or locations should be quick and trouble-free. Hardware and software enhancements or changes to an existing IT system (add / change) must be carried out promptly and appropriately.

• Install
  • System structure at the user's workplace
  • Initial installation and deployment of hardware components
  • Initial installation and deployment of software applications
• Move
  • Relocation of the workstation system to another location
  • Change to another workstation system
  • Change of end user
• Add
  • Installation of additional hardware
  • Installation of additional software
• Change
  • Change of existing hardware configuration
  • Updating of installed software
  • Customization of software settings
  • Uninstalling unneeded software applications

In addition, two additional service packages (IMAC / R / D) are common:

• Remove
  • Control of the devices to be uninstalled
  • Secure deletion of existing data carriers
  • Create a deletion report
  • Dismantling of the defined system group

Preparation for return transport, storage or disposal

• Dispose
  • Transport and environmentally friendly recycling
  • Hardware refresh (reprocessing / testing of the hardware) and return to the customer