Difference between revisions of "ITIL Service Value Chain (SVC)"
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| − | The | + | The ITIL 4 Foundation volume describes the '''Service Value Chain''' as "An [[Operating Model|operating model]] which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services." Basically, the Service Value Chain is the operational model at the core of the [[ITIL Service Value System (SVS)|Service Value System]]. It provides a new lens through which to view and manage services—one which compels organizations to frame all activity with two things: the demand that triggers it and the value it creates.<ref>Definition - What is ITIL Service Value Chain (SVC)? [https://info.axiossystems.com/blog/itil-4-service-value-chain Axios Systems]</ref> |
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| + | == See Also == | ||
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| + | == References == | ||
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Revision as of 11:37, 12 January 2023
The ITIL 4 Foundation volume describes the Service Value Chain as "An operating model which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services." Basically, the Service Value Chain is the operational model at the core of the Service Value System. It provides a new lens through which to view and manage services—one which compels organizations to frame all activity with two things: the demand that triggers it and the value it creates.[1]
See Also
References
- ↑ Definition - What is ITIL Service Value Chain (SVC)? Axios Systems