Key Global Indicator (KGI)
Key Global Indicator (KGI) is a term that refers to pre-set indicators of process objectives (goals) that indicate what should be achieved by a process (they define an objective). Used metrics must be measurable (see SMART). The term KGI comes from the methodology of COBIT.[1]
- ↑ Definition - What Does Key Global Indicator (KGI) Mean? Management Mania