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Key Global Indicator (KGI)

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Key Global Indicator (KGI) is a term that refers to pre-set indicators of process objectives (goals) that indicate what should be achieved by a process (they define an objective). Used metrics must be measurable (see SMART). The term KGI comes from the methodology of COBIT.[1]

  1. Definition - What Does Key Global Indicator (KGI) Mean? Management Mania