Difference between revisions of "Ticket Management"
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| − | '''Ticket Management''' is | + | '''Ticket Management''' is managing issues and requests. Tickets are simple data entities for tracking something that needs to be actioned. Ticket management is built into a broad range of software and is a ubiquitous business tool.<ref>Defining Ticket Management [https://simplicable.com/new/ticket-management Simplicable]</ref> |
Revision as of 14:28, 19 December 2022
Ticket Management is managing issues and requests. Tickets are simple data entities for tracking something that needs to be actioned. Ticket management is built into a broad range of software and is a ubiquitous business tool.[1]
- ↑ Defining Ticket Management Simplicable