Actions

Underpinning Contract (UC)

Revision as of 15:12, 12 January 2023 by User (talk | contribs)

What is Underpinning Contract (UC)? Underpinning Contract (UC) is an agreement between an IT Service Provider and a third party to provide goods or services to facilitate the IT Service Provider in the delivery of services to their own customer. The Underpinning Contract specifies and defines the targets and responsibilities required to meet Service Level Targets outlined in the Service Level Agreement (SLA). The UC can be used for one-time purchases or for an ongoing relationship.