National Change of Address (NCOA)

What is National Change of Address (NCOA)

The National Change of Address (NCOA) database is a database maintained by the United States Postal Service (USPS) that contains information about individuals and businesses who have filed a change of address with the USPS. This database is used by organizations to update their records with the most current address information for their customers or clients.

Using the NCOA database can help organizations to ensure that their mailings are delivered to the correct address, which can save time and money and improve the accuracy of their communication with customers or clients. It can also help organizations to avoid the cost of returned mail or undeliverable mail, which can be a significant expense.

To access the NCOA database, organizations must have a permit from the USPS and must follow certain guidelines and procedures. The USPS charges a fee for access to the NCOA database, which is typically based on the volume of address updates requested.

In addition to the NCOA database, the USPS also offers other services related to address updates and mail delivery, such as the Address Correction Service and the Mailing and Fulfillment Service. These services can help organizations ensure that their mailings are delivered to the correct address and are processed efficiently.

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