Transactional Content Management (TCM)
What is Transactional Content Management (TCM)
Transactional Content Management (TCM) refers to the process of managing and storing digital content that is associated with business transactions. This can include any type of content that is created or used as part of a business process, such as documents, emails, images, videos, and audio files.
TCM systems are designed to support the creation, review, approval, and storage of transactional content, as well as to facilitate collaboration and communication between business users. TCM systems often include features such as version control, workflow management, and security controls to ensure the integrity and confidentiality of the content.
TCM is used to support a wide range of business processes, including customer service, product development, financial management, and human resources. By automating and streamlining the management of transactional content, TCM can help businesses improve efficiency, reduce errors, and better comply with regulatory requirements.
Examples of TCM systems include document management systems, enterprise content management systems, and customer relationship management systems.
Content Management System (CMS)