User contributions
- 13:56, 14 January 2021 diff hist +32 N File:SKMS Layers.jpg The Layers of SKMS current
- 13:53, 14 January 2021 diff hist +1,309 Knowledge Management
- 13:49, 14 January 2021 diff hist 0 Service Knowledge Management System (SKMS)
- 13:49, 14 January 2021 diff hist +2,502 Service Knowledge Management System (SKMS)
- 13:49, 14 January 2021 diff hist 0 File:SKMS Levels.png current
- 13:48, 14 January 2021 diff hist +37 N File:SKMS Levels.png The Four Levels of SKMS
- 13:38, 14 January 2021 diff hist +391 Knowledge Management
- 13:20, 14 January 2021 diff hist +11 Service Knowledge Management System (SKMS)
- 13:19, 14 January 2021 diff hist +1,048 N Service Knowledge Management System (SKMS) Created page with "'''Service Knowledge Management System (SKMS)''' is a set of tools and databases used to manage (i.e. collect, store, update, analyze, present and archive) [..."
- 22:24, 12 January 2021 diff hist +2,619 ITIL Continual Service Improvement (CSI)
- 22:24, 12 January 2021 diff hist +57 N File:CSI ongoing feedback loop.png Ongoing feedback loop in CSI Service Levels current
- 21:48, 12 January 2021 diff hist +156 ITIL Continual Service Improvement (CSI)
- 21:00, 12 January 2021 diff hist +39 ITIL Continual Service Improvement (CSI)
- 20:59, 12 January 2021 diff hist +6,158 ITIL Continual Service Improvement (CSI)
- 20:41, 12 January 2021 diff hist +1,127 ITIL Continual Service Improvement (CSI)
- 20:38, 12 January 2021 diff hist +26 N File:Deming Cycle.gif Deming Cycle current
- 20:23, 12 January 2021 diff hist +210 ITIL Continual Service Improvement (CSI)
- 20:17, 12 January 2021 diff hist -1,129 ITIL Continual Service Improvement (CSI)
- 20:17, 12 January 2021 diff hist +30 N File:Processes of CSI.png Processes of CSI current
- 20:08, 12 January 2021 diff hist +76 ITIL Continual Service Improvement (CSI)
- 20:05, 12 January 2021 diff hist +44 N File:7 Steps of CSI.png The 7 Steps in the CSI Process current
- 19:58, 12 January 2021 diff hist +3,209 ITIL Continual Service Improvement (CSI)
- 19:56, 12 January 2021 diff hist +27 N File:CSI Model.png The CSI Model current
- 19:23, 12 January 2021 diff hist +419 ITIL Continual Service Improvement (CSI)
- 19:01, 12 January 2021 diff hist +6,670 ITIL Continual Service Improvement (CSI)
- 18:48, 12 January 2021 diff hist -48 m Enterprise Architecture
- 18:48, 12 January 2021 diff hist +47 m Enterprise Architecture
- 18:39, 12 January 2021 diff hist +7 ITIL Continual Service Improvement (CSI)
- 18:37, 12 January 2021 diff hist +2,257 ITIL Continual Service Improvement (CSI)
- 18:30, 12 January 2021 diff hist +2,551 ITIL Continual Service Improvement (CSI)
- 18:18, 12 January 2021 diff hist +810 ITIL Continual Service Improvement (CSI)
- 18:12, 12 January 2021 diff hist +68 N File:Seven Step CSI Process.png Seven-step improvement process, as defined in ITIL CSI current
- 16:47, 12 January 2021 diff hist +23 ITIL Service Lifecycle
- 16:46, 12 January 2021 diff hist +56 ITIL Service Lifecycle
- 23:25, 11 January 2021 diff hist +345 ITIL Service Operation
- 23:24, 11 January 2021 diff hist +150 ITIL Service Lifecycle
- 23:22, 11 January 2021 diff hist +6 ITIL (Information Technology Infrastructure Library)
- 23:20, 11 January 2021 diff hist +1,067 N ITIL Continual Service Improvement (CSI) Created page with "'''ITIL Continual Service Improvement (CSI)''' is the fifth and final stage of ITIL Service Lifecycle under ITIL (Information Technology Infrastructure Library)|ITIL’s..."
- 23:09, 11 January 2021 diff hist 0 DIKW Pyramid
- 23:08, 11 January 2021 diff hist +262 DIKW Pyramid
- 22:55, 11 January 2021 diff hist +590 N DIKW Pyramid Created page with "The '''DIKW Pyramid''' represents the relationships between data, information, knowledge and wisdom. Each building block is a step towards a higher level - first comes data, t..."
- 22:41, 11 January 2021 diff hist +1,061 ITIL Service Operation
- 22:39, 11 January 2021 diff hist +1,229 ITIL Service Operation
- 22:38, 11 January 2021 diff hist +46 N File:Service operation processes.png ITIL Service Operation Processes current
- 22:21, 11 January 2021 diff hist +951 ITIL Service Operation
- 22:18, 11 January 2021 diff hist +36 N File:Service operation.png ITIL Service Operation current
- 22:15, 11 January 2021 diff hist +2,226 ITIL Service Operation
- 22:10, 11 January 2021 diff hist +1,384 ITIL Service Operation
- 22:06, 11 January 2021 diff hist +46 N File:Service operation functions.jpg ITIL Service Operation Functions current
- 22:04, 11 January 2021 diff hist 0 ITIL Service Operation