User contributions
- 14:20, 15 January 2021 diff hist +195 ITIL Service Delivery
- 14:18, 15 January 2021 diff hist +38 N File:ITIL Service Value Chain.png ITIL Service Value Chain current
- 14:17, 15 January 2021 diff hist +39 N File:ITIL v3 Service Lifecycle.png ITIL v3 Service Lifecycle current
- 14:13, 15 January 2021 diff hist +3,016 ITIL Service Delivery
- 14:06, 15 January 2021 diff hist +777 N ITIL Service Delivery Created page with "'''ITIL Service Delivery''' defines the business of IT—and it’s one of two disciplines that comprise ITIL Service Management. Service Delivery is mu..."
- 14:01, 15 January 2021 diff hist +122 Capacity Management
- 13:59, 15 January 2021 diff hist +3,119 Capacity Management
- 13:52, 15 January 2021 diff hist +14 Capacity Management
- 13:51, 15 January 2021 diff hist +4,315 Capacity Management
- 13:45, 15 January 2021 diff hist +44 N File:Capacity Management Components.png Capacity Management Components current
- 13:37, 15 January 2021 diff hist +115 Capacity Management
- 03:25, 15 January 2021 diff hist +3,754 Capacity Plan
- 03:23, 15 January 2021 diff hist +36 N File:Capacity Plan Template.jpg Capacity Plan Template current
- 03:08, 15 January 2021 diff hist +3,957 Capacity Plan
- 03:08, 15 January 2021 diff hist +39 N File:Elements of Capacity Plan.png Elements of Capacity Plan current
- 22:44, 14 January 2021 diff hist +777 Capacity Plan
- 22:37, 14 January 2021 diff hist +832 N Capacity Plan Created page with "The '''Capacity Plan''' contains different scenarios for predicted business demand and offers costed options for delivering the service-level targets as specified. This plan a..."
- 22:21, 14 January 2021 diff hist +8 Service Knowledge Management System (SKMS)
- 21:30, 14 January 2021 diff hist +19 Service Knowledge Management System (SKMS)
- 21:25, 14 January 2021 diff hist +2,279 N Configuration Management System (CMS) Created page with "A '''Configuration Management System (CMS)''' is a software tool that provides support for Configuration, Change and ..."
- 21:14, 14 January 2021 diff hist +787 N Service Portfolio Created page with "ITIL describes a '''Service Portfolio''' as a collection of the overall set of services managed by a Service Provide..."
- 21:13, 14 January 2021 diff hist +35 N File:Service Portfolio1.png The Service Portfolio current
- 20:48, 14 January 2021 diff hist +159 Service Knowledge Management System (SKMS)
- 20:41, 14 January 2021 diff hist +883 N Incident Management Created page with "'''Incident Management''' is the process of responding to an unplanned event or service interruption to restore the service to its operational state. According to ITIL (Info..."
- 20:38, 14 January 2021 diff hist +12 Knowledge Management
- 20:26, 14 January 2021 diff hist +2,580 Knowledge Management
- 20:25, 14 January 2021 diff hist +39 N File:ITIL Knowledge Management.png ITIL Knowledge Management current
- 17:03, 14 January 2021 diff hist +2,089 Knowledge Management
- 16:57, 14 January 2021 diff hist +2,376 Known Error Database (KEDB)
- 16:56, 14 January 2021 diff hist +26 N File:KEDB Process.jpg KEDB Process current
- 16:49, 14 January 2021 diff hist +864 Known Error Database (KEDB)
- 16:45, 14 January 2021 diff hist +33 Service Knowledge Management System (SKMS)
- 16:43, 14 January 2021 diff hist +165 Known Error Database (KEDB)
- 16:42, 14 January 2021 diff hist +3,985 Known Error Database (KEDB)
- 16:34, 14 January 2021 diff hist +753 N Known Error Database (KEDB) Created page with "A '''Known Error Database''', then, tracks all of the known errors within the IT’s jurisdiction, which is typically an entire system or even..."
- 16:22, 14 January 2021 diff hist 0 Definitive Media Library (DML)
- 16:21, 14 January 2021 diff hist +39 Definitive Media Library (DML)
- 16:19, 14 January 2021 diff hist +98 N File:DML.jpg The Definitive Media Library & CMDB in the context of the Release Management Process current
- 16:19, 14 January 2021 diff hist +225 Definitive Media Library (DML)
- 16:15, 14 January 2021 diff hist +1,615 Definitive Media Library (DML)
- 16:11, 14 January 2021 diff hist +3,077 Definitive Media Library (DML)
- 16:08, 14 January 2021 diff hist +109 Definitive Media Library (DML)
- 16:07, 14 January 2021 diff hist +1,453 N Definitive Media Library (DML) Created page with "A '''Definitive Media Library''', or '''DML''', is a set of secure storage areas in which an organization's definitive, authorized versions of application configuration items..."
- 14:58, 14 January 2021 diff hist +102 Service Knowledge Management System (SKMS)
- 14:04, 14 January 2021 diff hist +28 Service Knowledge Management System (SKMS)
- 14:03, 14 January 2021 diff hist +42 N File:Service Knowledge Management System.png SKMS Relationship and Scope current
- 14:01, 14 January 2021 diff hist -1 Service Knowledge Management System (SKMS)
- 14:00, 14 January 2021 diff hist +77 Service Knowledge Management System (SKMS)
- 14:00, 14 January 2021 diff hist +44 N File:SKMS.png Relationship and Scope of SKMS current
- 13:57, 14 January 2021 diff hist -14 Service Knowledge Management System (SKMS)