Difference between revisions of "ITIL Service Value Chain (SVC)"
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| − | The [[ITIL (Information Technology Infrastructure Library)|ITIL]] 4 Foundation volume describes the '''Service Value Chain''' as "An [[Operating Model|operating model]] which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services." Basically, the Service Value Chain is the operational model at the core of the [[ITIL Service Value System (SVS)|Service Value System]]. It provides a new lens through which to view and manage services—one which compels [[Organization|organizations]] to frame all activity with two things: the demand that triggers it and the value it creates.<ref>Definition - What is ITIL Service Value Chain (SVC)? [https://info.axiossystems.com/blog/itil-4-service-value-chain Axios Systems]</ref> | + | The [[ITIL (Information Technology Infrastructure Library)|ITIL]] 4 Foundation volume describes the '''[[Service]] [[Value]] Chain''' as "An [[Operating Model|operating model]] which outlines the key activities required to respond to [[demand]] and facilitate value realization through the creation and [[management]] of products and services." Basically, the Service [[Value Chain]] is the operational [[model]] at the core of the [[ITIL Service Value System (SVS)|Service Value System]]. It provides a new lens through which to view and manage services—one which compels [[Organization|organizations]] to frame all activity with two things: the demand that triggers it and the value it creates.<ref>Definition - What is ITIL Service Value Chain (SVC)? [https://info.axiossystems.com/blog/itil-4-service-value-chain Axios Systems]</ref> |
Revision as of 16:17, 6 February 2021
The ITIL 4 Foundation volume describes the Service Value Chain as "An operating model which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services." Basically, the Service Value Chain is the operational model at the core of the Service Value System. It provides a new lens through which to view and manage services—one which compels organizations to frame all activity with two things: the demand that triggers it and the value it creates.[1]
- ↑ Definition - What is ITIL Service Value Chain (SVC)? Axios Systems