Actions

Service Asset and Configuration Management (SACM)

Revision as of 18:16, 6 February 2021 by User (talk | contribs) (The LinkTitles extension automatically added links to existing pages (https://github.com/bovender/LinkTitles).)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

ITIL Service Asset and Configuration Management (SACM) aims to maintain information about Configuration Items (CIs) required to deliver an IT service, including their relationships. ITIL 4 refers to Service Asset and Configuration Management as service management practices, and has renamed the practices to "IT Asset Management" and "Service Configuration Management".