Difference between revisions of "Service Catalog Management"

Latest revision as of 11:41, 12 January 2023

Service Catalog Management is an essential IT process contained within the IT Infrastructure Library’s Service Design publication. The Service Design publication is especially important to overall business operations, including everything required to identify, conceptualize, design, and improve the services your business requires.^[1]

Process Purpose / Objective^[2]
The purpose of Service Catalog Management is to provide and maintain a single source of consistent information on all operational services and to ensure that it is widely available to those who are authorized to access it. The objectives of Service Catalog Management are to:

Manage the information contained within the Service Catalog
Ensure the Service Catalog is accurate and reflects the current details, status, interfaces and dependencies of all services that are being run, or being prepared to run, in the operational environment
Ensure that the Service Catalog is made available to those approved to access it in a manner that supports their effective and efficient use of the information
Ensure the Service Catalog supports the evolving needs of all other Service Management processes

References

↑ Definition - What Does Service Catalog Mangement Mean? Jarod Greene
↑ What is the purpose and objective of Service Catalog Management? University of Alaska

[1] Definition - What Does Service Catalog Mangement Mean? Jarod Greene

[2] What is the purpose and objective of Service Catalog Management? University of Alaska

[1]

[2]

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-'''Service Catalog Management''' is an essential IT [[process]] contained within the [[ITIL (Information Technology Infrastructure Library)|IT Infrastructure Library’s]] [[ITIL Service Design|Service Design]] publication. The Service Design publication is especially important to overall [[Business Operations|business operations]], including everything required to identify, conceptualize, design, and improve the services your business requires.<ref>Definition - What Does Service Catalog Mangement Mean? [https://www.cherwell.com/it-service-management/library/essential-guides/essential-guide-to-creating-an-it-service-catalog/ Jarod Greene]</ref>
+'''Service Catalog Management''' is an essential IT process contained within the IT Infrastructure Library’s [[ITIL Service Design|Service Design]] publication. The Service Design publication is especially important to overall [[Business Operations|business operations]], including everything required to identify, conceptualize, design, and improve the services your business requires.<ref>Definition - What Does Service Catalog Mangement Mean? [https://www.cherwell.com/it-service-management/library/essential-guides/essential-guide-to-creating-an-it-service-catalog/ Jarod Greene]</ref>
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 == See Also ==
 <div style="column-count:2;-moz-column-count:3;-webkit-column-count:3">
-[[ITIL (Information Technology Infrastructure Library)]]<br />
-[[ITIL Availability Management]]<br />
-[[ITIL Continual Service Improvement (CSI)]]<br />
-[[ITIL Event Management]]<br />
-[[ITIL Facilities Management]]<br />
-[[ITIL Problem Management]]<br />
-[[ITIL Service Delivery]]<br />
-[[ITIL Service Design]]<br />
-[[ITIL Service Lifecycle]]<br />
-[[ITIL Service Strategy]]<br />
-[[ITIL Service Operation]]<br />
-[[ITIL Service Value Chain (SVC)]]<br />
-[[ITIL Service Value System (SVS)]]<br />
-[[Service Portfolio Management]]<br />
-[[Service Portfolio]]<br />
-[[Service Catalog]]<br />
-[[IT Governance]]<br />
-[[IT Infrastructure]]<br />
-[[IT Operations (Information Technology Operations)]]<br />
-[[COBIT_(Control_Objectives_for_Information_and_Related_Technology)|Control Objectives for Information and Related Technology (COBIT)]]<br />
-[[Balanced Scorecard]]<br />
-[[Enterprise Risk Management (ERM)]]<br />
-[[Risk Management]]<br />
-[[IT_Strategy_(Information_Technology_Strategy)|IT Strategy]]<br />
-[[Business Strategy]]<br />
-[[Corporate Governance]]<br />
-[[Corporate Strategy]]<br />
-[[Enterprise_Architecture|Enterprise Architecture]]<br />
-[[COSO_Internal_Control_Integrated_Framework|COSO Internal Control- Integrated Framework]]<br />
-[[Compliance]]<br />
 </div>