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Service Portfolio

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ITIL describes a Service Portfolio as a collection of the overall set of services managed by a service provider. A service portfolio describes a service provider’s boundaries and promises across all of the customers and market spaces it serves. Service Portfolio may be described as the past, present, and future collection of services offered by a service provider. The figure below shows a high-level view of a service portfolio.[1]


The Service Portfolio
source: Global Knowledge

  1. ↑ Definition - What is Service Portfolio? Global Knowledge
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