Difference between revisions of "Service Provisioning Optimization (SPO)"
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| − | ITIL defines '''Service Provisioning Optimization (SPO)''' as "Analysing the finances and constraints of an IT Service to decide if alternative approaches to Service delivery might reduce Costs or improve Quality."<ref>Defining Service Provisioning Optimization (SPO) [https://www.hci-itil.com/ITIL_v3/definitions/spo.html#:~:text=Service%20Provisioning%20Optimization%20(SPO),reduce%20Costs%20or%20improve%20Quality. HCI] </ref> | + | ITIL defines '''[[Service]] Provisioning Optimization (SPO)''' as "Analysing the finances and constraints of an IT Service to decide if alternative approaches to Service delivery might reduce Costs or improve [[Quality]]."<ref>Defining Service Provisioning Optimization (SPO) [https://www.hci-itil.com/ITIL_v3/definitions/spo.html#:~:text=Service%20Provisioning%20Optimization%20(SPO),reduce%20Costs%20or%20improve%20Quality. HCI] </ref> |