People, Process, Technology Framework

As standalone components, people, processes, and technology are necessary for organizational transformation and management. To achieve organizational efficiency, you need to balance the three and maintain good relationships among them. As a term, people, process, and technology (PPT) refer to the methodology in which the balance of people, process, and technology drive action: People perform a specific type of work for an organization using processes (and often, technology) to streamline and improve these processes. This framework can help you achieve harmony within an organization and is most often used when deciding whether to purchase or implement new technologies. While many organizations use the PPT framework, it often applies to information technology management.

See Also

• Business Capability