Strategic Alignment Maturity Model

Luftman developed a maturity assessment model, based on the 12 elements of Business/IT-Alignment, which can be recognized in the model of Henderson and Venkatraman. The components of this model, in concert with the earlier enables/inhibitors research (Luftman and Brier, 1999), form the building blocks for the strategic alignment maturity assessment method (Luftman, 2000).

This model can be used in a survey to see where a company stands regarding maturity and once this maturity is understood, it can provide the organisation with a roadmap that identifies opportunities for enhancing the harmonious relationship of business and IT (Luftman, 2000). The model consists of 6 alignment areas ( See Figure 1.). Each area has multiple attributes. For each area there are clearly defined maturity levels. All areas should be given attention to mature the alignment between business and IT. [1]

: Business/IT-Alignment
Figure 1. source: Business/IT-Alignment

Luftman(1999) indicated that there are six criteria that organizations can check to measure the level of alignments between IT and Business, these criteria are :
1. Communications Maturity
2. Competency/Value Measurement Maturity
3. Governance Maturity
4. Partnership Maturity
5. Scope & Architecture Maturity
6. Skills Maturity[2]

Strategic Alignment Maturity Model Alignment Levels[3]
The alignment maturity level of an organization is determined by the management practices and strategic IT decisions within an organization based on the above six alignment maturity factors. Level one is the lowest maturity alignment level and level five is the highest maturity level. The five possible alignment maturity levels shown in figure 2 are defined below:
Level 1: Initial or Ad Hoc Process: Business and ICT are not aligned or harmonized.
Level 2: Committed Process: The organization has committed to becoming aligned.
Level 3: Established Focused Process: Strategic Alignment Maturity is established and focused on business objectives. There are established processes (such as a systems steering committee), and activities (such as portfolio management capabilities to evaluate IT investments) to realize strategic alignment.
Level 4: Improved or Managed Process: ICT has been reinforced as a value centre. ICT applications are leveraged across the enterprise to drive process enhancements that sustain competitive advantage.
Level 5: Optimized Process: The organization has integrated business and ICT strategic planning.

SAMM Levels
Figure 2. source: IISTE.Org

See Also

Strategic Management
IT Value Mapping
Strategic Planning Cycle
Strategic Vision
Business IT Alignment
Business Strategy
corporate strategy
IT Strategy Framework
IT Capability
Business Capability
IT Vision
e-Business Strategy
Business IT Alignment
IT Strategy
Strategic Alignment
Strategic Vision


  1. What is the Strategic Alignment Maturity Model (Luftman) BusinessITAlignment
  2. The criteria to measure level of alignment between IT and Business Dr Minwer M. AL-Adwan
  3. Strategic Alignment Maturity Model Alignment Levels Dr. Kiyeng P. Chumo

Further Reading

  • The Impact of Strategic Alignment Maturity of Business and Information Technology on Performance: Case Study of Jordan Public Sector Organizations JBASR
  • Strategic Alignment Maturity - Managing the Information Technology Resource Jerry N. Luftman
  • An Evolution of IT-Business Strategic Alignment Maturity at Ciba Speciality Chemicals IGP