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Difference between revisions of "Quality Management"

(Quality Management i an integrative process that links knowledge, structures, processes and outcomes to enhance quality throughout an organization)
 
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Quality Management i an integrative process that links knowledge, structures, processes and outcomes to enhance quality throughout an organization. <ref>What is Quality Management? [http://www.ncqa.org/ NCQA]</ref>
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[[Quality]] [[Management]] i an integrative [[process]] that links knowledge, structures, processes and outcomes to enhance quality throughout an [[organization]]. <ref>What is Quality Management? [http://www.ncqa.org/ NCQA]</ref>
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'''Key Processes of Quality Management'''
 
'''Key Processes of Quality Management'''
*Quality Assessment: Promote and confirm consistency of performance and reduce variance.  This includes policy and procedure adoption and compliance, adoption and monitoring of performance indicators, and assessment of program performance, service delivery quality and record keeping practices through analysis of indicators and periodic, systematic review of records and sentinel events.  
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*Quality Assessment: Promote and confirm consistency of performance and reduce variance.  This includes [[policy]] and procedure adoption and [[compliance]], adoption and monitoring of performance indicators, and assessment of program performance, [[service]] delivery quality and record keeping practices through analysis of indicators and periodic, systematic review of records and sentinel events.  
  
*Quality Improvement: Promote meaningful changes in performance goals without increasing variance.  This includes systematic review of performance indicators to identify opportunities for improvement, charging of work groups to develop improvement recommendations, action on recommendations, and measurement of the impact of recommendations as implemented.
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*Quality [[Improvement]]: Promote meaningful changes in performance [[goals]] without increasing variance.  This includes systematic review of performance indicators to identify opportunities for improvement, charging of work groups to develop improvement recommendations, action on recommendations, and [[measurement]] of the [[impact]] of recommendations as implemented.
  
  
 
===References===
 
===References===
 
<references />
 
<references />

Latest revision as of 17:53, 6 February 2021

Quality Management i an integrative process that links knowledge, structures, processes and outcomes to enhance quality throughout an organization. [1]


Key Processes of Quality Management

  • Quality Assessment: Promote and confirm consistency of performance and reduce variance. This includes policy and procedure adoption and compliance, adoption and monitoring of performance indicators, and assessment of program performance, service delivery quality and record keeping practices through analysis of indicators and periodic, systematic review of records and sentinel events.
  • Quality Improvement: Promote meaningful changes in performance goals without increasing variance. This includes systematic review of performance indicators to identify opportunities for improvement, charging of work groups to develop improvement recommendations, action on recommendations, and measurement of the impact of recommendations as implemented.


References

  1. What is Quality Management? NCQA