Actions

Difference between revisions of "Retired Services"

(Created page with "In the ITIL Service Portfolio, Retired Services are those that are in the process of being discontinued, before th...")
 
m
 
(2 intermediate revisions by the same user not shown)
Line 1: Line 1:
In the [[ITIL (Information Technology Infrastructure Library)|ITIL]] [[Service Portfolio]], Retired Services are those that are in the process of being discontinued, before they are finally decommissioned. An often overlooked element of the [[ITIL Service Transition|Service Transition]] stage is the phasing out of certain services while they still comprise as an element of the Service Portfolio they are not a visible component in the same way that in production services are. Retired services show services that were once in live operation but have become obsolete or are no longer profitable. Retired services are maintained because market conditions might change and a service that was once obsolete might be needed again. Retired services are the past.
+
In the ITIL Service Portfolio, Retired Services are those that are in the process of being discontinued, before they are finally decommissioned. An often overlooked element of the [[ITIL Service Transition|Service Transition]] stage is the phasing out of certain services while they still comprise as an element of the Service Portfolio they are not a visible component in the same way that in production services are. Retired services show services that were once in live operation but have become obsolete or are no longer profitable. Retired services are maintained because market conditions might change and a service that was once obsolete might be needed again. Retired services are the past.
 +
 
 +
While services that have been retired do not directly affect the interaction between operational service and those in the design pipeline, learnings can be taken from retired services to optimize new or upgraded services in the service pipeline.  
  
 
The figure below illustrates where the Retired Services fit in the [[ITIL Service Lifecycle|Service Lifecycle]].
 
The figure below illustrates where the Retired Services fit in the [[ITIL Service Lifecycle|Service Lifecycle]].
Line 10: Line 12:
 
== See Also ==
 
== See Also ==
 
<div style="column-count:2;-moz-column-count:3;-webkit-column-count:3">
 
<div style="column-count:2;-moz-column-count:3;-webkit-column-count:3">
[[ITIL (Information Technology Infrastructure Library)]]<br />
+
 
[[ITIL Availability Management]]<br />
 
[[ITIL Continual Service Improvement (CSI)]]<br />
 
[[ITIL Event Management]]<br />
 
[[ITIL Facilities Management]]<br />
 
[[ITIL Problem Management]]<br />
 
[[ITIL Service Delivery]]<br />
 
[[ITIL Service Design]]<br />
 
[[ITIL Service Lifecycle]]<br />
 
[[ITIL Service Strategy]]<br />
 
[[ITIL Service Operation]]<br />
 
[[ITIL Service Value Chain (SVC)]]<br />
 
[[ITIL Service Value System (SVS)]]<br />
 
[[Service Portfolio Management]]<br />
 
[[Service Portfolio]]<br />
 
[[Service Catalog]]<br />
 
[[IT Governance]]<br />
 
[[IT Infrastructure]]<br />
 
[[IT Operations (Information Technology Operations)]]<br />
 
[[COBIT_(Control_Objectives_for_Information_and_Related_Technology)|Control Objectives for Information and Related Technology (COBIT)]]<br />
 
[[Balanced Scorecard]]<br />
 
[[Enterprise Risk Management (ERM)]]<br />
 
[[Risk Management]]<br />
 
[[IT_Strategy_(Information_Technology_Strategy)|IT Strategy]]<br />
 
[[Business Strategy]]<br />
 
[[Corporate Governance]]<br />
 
[[Corporate Strategy]]<br />
 
[[Enterprise_Architecture|Enterprise Architecture]]<br />
 
[[COSO_Internal_Control_Integrated_Framework|COSO Internal Control- Integrated Framework]]<br />
 
[[Compliance]]<br />
 
 
</div>
 
</div>
 
 
== References ==
 
<references/>
 

Latest revision as of 11:40, 12 January 2023

In the ITIL Service Portfolio, Retired Services are those that are in the process of being discontinued, before they are finally decommissioned. An often overlooked element of the Service Transition stage is the phasing out of certain services while they still comprise as an element of the Service Portfolio they are not a visible component in the same way that in production services are. Retired services show services that were once in live operation but have become obsolete or are no longer profitable. Retired services are maintained because market conditions might change and a service that was once obsolete might be needed again. Retired services are the past.

While services that have been retired do not directly affect the interaction between operational service and those in the design pipeline, learnings can be taken from retired services to optimize new or upgraded services in the service pipeline.

The figure below illustrates where the Retired Services fit in the Service Lifecycle.


Service Pipeline
source: ITIL News


See Also