Result Oriented Management

Result Oriented Management (ROM) is a management approach that focuses on achieving specific, measurable results and outcomes rather than merely concentrating on the completion of tasks or activities. This approach emphasizes the importance of setting clear objectives, monitoring progress, and evaluating performance based on the achievement of desired outcomes. It aims to create a culture where employees and teams are accountable for achieving the organization's goals and are rewarded for their success.

Purpose: Result Oriented Management aims to improve organizational performance by focusing on achieving desired outcomes, driving efficiency, and promoting accountability among employees.

Role: ROM is crucial in aligning an organization's strategy, operations, and performance evaluation processes. It helps organizations define their strategic objectives, translate them into operational goals, and measure performance against them.

Components:

1. Clear objectives: Setting specific, measurable, achievable, relevant, and time-bound (SMART) objectives aligned with the organization's strategy.
2. Performance indicators: Establishing key performance indicators (KPIs) to track progress toward the objectives.
3. Monitoring and evaluation: Regularly monitoring progress against KPIs, evaluating performance, and adjusting plans as needed.
4. Accountability: Ensuring that employees and teams are held accountable for their performance, with consequences for success or failure.
5. Reward and recognition: Recognizing and rewarding employees who achieve or exceed objectives, promoting a results-driven culture.

Importance: ROM is important because it helps organizations focus on outcomes and results, rather than just activities and tasks. It drives efficiency, improves performance, and fosters a culture of accountability and continuous improvement.

Benefits:

1. Improved performance: Focusing on results and outcomes can help organizations optimize resources and improve overall performance.
2. Greater accountability: ROM encourages a culture of accountability, where employees and teams are responsible for achieving their objectives.
3. Better decision-making: By monitoring progress and evaluating performance, organizations can make better-informed decisions about resource allocation and strategic priorities.
4. Increased motivation: Rewarding employees for achieving results can boost motivation and job satisfaction.

Pros:

1. Enhances organizational performance and efficiency.
2. Fosters a culture of accountability and continuous improvement.
3. Improves decision-making by focusing on results and outcomes.
4. Increases employee motivation and satisfaction.

Cons:

1. May lead to an excessive focus on short-term results at the expense of long-term objectives.
2. Can create a high-pressure environment that may result in employee burnout.
3. The focus on measurable results may overlook the importance of qualitative factors.

Examples to illustrate key concepts: A software development company adopts a Result Oriented Management approach by setting clear objectives for its development teams, such as reducing the number of software bugs, improving customer satisfaction, and increasing the number of new features released. The company tracks progress using key performance indicators, holds teams accountable for their performance, and rewards team members who achieve or exceed their objectives. This results-oriented approach encourages teams to focus on delivering tangible improvements and fosters a culture of continuous improvement and accountability within the organization.

See Also

• IT Strategy (Information Technology Strategy)
• IT Governance
• Enterprise Architecture
• Chief Information Officer (CIO)
• IT Sourcing (Information Technology Sourcing)
• IT Operations (Information Technology Operations)
• E-Strategy