Zero defects is a quality control approach that is based on the idea of striving to produce products or services that are completely free of defects or mistakes. In other words, the goal of zero defects is to produce things that are perfect every time.
To achieve zero defects, companies and organizations may use a variety of techniques, such as carefully designing and testing products and processes, training employees to pay close attention to detail, and using quality control methods to catch and fix defects before they reach the customer.
The goal of zero defects is to produce high-quality products and services that meet the needs and expectations of customers. By striving for zero defects, companies and organizations can improve customer satisfaction and reduce the cost of fixing mistakes or defects after they have already been produced.