Business Centric Methodology (BCM)

What is Business Centric Methodology (BCM)?

Business-centric methodology (BCM) is a strategic approach that prioritizes business objectives, processes, and outcomes in developing and implementing technology solutions. It emphasizes aligning IT initiatives with the business's core goals and needs, ensuring that technology investments deliver tangible business value. BCM involves a comprehensive understanding of business operations, customer needs, and market dynamics to guide IT decision-making, project prioritization, and resource allocation.

Key Principles of Business Centric Methodology

  • Business IT Alignment: Ensuring all IT projects and initiatives are directly aligned with business strategies, objectives, and performance metrics.
  • Value Creation: Focusing on delivering measurable business value through IT investments, such as increased efficiency, revenue growth, customer satisfaction, or competitive advantage.
  • Stakeholder Engagement: Actively involve business stakeholders in IT project planning, development, and implementation phases to ensure their needs and expectations are met.
  • Agility and Flexibility: Adopting flexible IT solutions that can quickly adapt to changing business requirements, market conditions, and customer demands.
  • Continuous Improvement: Implementing a cycle of ongoing evaluation and refinement of IT solutions based on performance metrics and business feedback.

Implementing Business Centric Methodology

  • Business-IT Alignment Workshops: Conduct workshops to align IT stakeholders with business leaders, ensuring a shared understanding of business goals, strategies, and challenges.
  • Business Process Analysis: Analyze existing business processes to identify areas where IT can add value, streamline operations, or enhance customer experiences.
  • Solution Design and Prototyping: Design IT solutions with a focus on meeting specific business needs, and use prototyping to gather early feedback from business users.
  • Value-Based Prioritization: Prioritize IT projects based on their potential to deliver business value, considering factors like ROI, customer impact, and strategic importance.
  • Cross-Functional Teams: Create cross-functional teams that include both IT and business professionals to foster collaboration and ensure solutions are designed with a deep understanding of business requirements.
  • Performance Measurement: Establish key performance indicators (KPIs) to measure the impact of IT initiatives on business outcomes and adjust strategies as needed for continuous improvement.

Benefits of Business Centric Methodology

  • Improved ROI on IT Investments: By aligning IT initiatives with business objectives, companies can ensure that technology investments directly contribute to business success.
  • Increased Business Agility: A business-centric approach enables organizations to respond more quickly to market changes and customer needs through agile IT solutions.
  • Enhanced Collaboration: Fostering collaboration between IT and business units leads to more effective solution development and implementation.
  • Customer Satisfaction: Solutions that are designed with a deep understanding of customer needs and business processes are more likely to enhance customer experiences.
  • Strategic Advantage: Companies that effectively align IT and business strategies can achieve a competitive edge by leveraging technology to innovate and differentiate.

Challenges in Business Centric Methodology

  • Communication Gaps: Bridging the language and cultural gap between IT and business teams can be challenging.
  • Changing Mindsets: Shifting from a technology-focused approach to a business-centric mindset requires changes in attitudes and practices among IT professionals.
  • Complexity in Measurement: Quantifying the business value of IT initiatives can be complex, requiring clear metrics and ongoing analysis.


Business-centric methodology places business objectives at the forefront of IT decision-making, ensuring that technology serves as a strategic enabler for achieving business goals. By fostering collaboration between IT and business stakeholders, focusing on value creation, and maintaining agility, organizations can effectively leverage technology to drive business success. Despite the challenges, adopting a business-centric approach is essential for companies aiming to navigate the complexities of the digital age and achieve sustainable competitive advantage.

See Also

Business-Centric Methodology (BCM) is an approach that prioritizes business objectives and outcomes in the planning, implementation, and evaluation of projects, particularly in information technology (IT) and software development. BCM focuses on aligning IT initiatives with the strategic goals of a business, ensuring that technology investments add tangible value and drive business success. This methodology involves stakeholders from business and IT domains collaboratively identifying, designing, and implementing solutions that meet specific business needs while optimizing resources and processes. Organizations can enhance their operational efficiency, customer satisfaction, and competitive advantage by adopting a business-centric perspective.

  • Business Process Management (BPM): the discipline of analyzing, designing, executing, monitoring, and optimizing important business processes, closely related to BCM in its focus on aligning processes with business objectives.
  • Enterprise Architecture (EA): the practice of organizing IT infrastructure and processes to reflect and support business structures and strategies, essential for the successful implementation of BCM.
  • Change Management: the methods and techniques for managing the people side of change to achieve a required business outcome, critical in BCM for ensuring organizational alignment with new systems and processes.
  • Stakeholder Management is the process of identifying, analyzing, planning, and implementing actions to engage stakeholders throughout a project's lifecycle. It is a key aspect of BCM for aligning diverse interests and expectations.
  • Strategic Planning: the organizational management activity used to set priorities, focus energy and resources, and ensure that employees and other stakeholders work toward common goals set by the business-centric approach.
  • Customer Relationship Management (CRM): the strategies and technologies companies use to manage their interactions with current and potential customers, supporting the business-centric goal of improving customer satisfaction and loyalty.
  • Lean IT: the extension of lean manufacturing and lean services principles to the development and management of information technology (IT) products and services, emphasizing efficiency and value in BCM.
  • Agile Methodology: a group of software development methodologies based on iterative development, where requirements and solutions evolve through collaboration, relevant to BCM for its focus on flexibility and business value.
  • IT Governance: the framework that ensures IT investments support business goals, optimize IT investment and resources and appropriately manage IT-related risks and opportunities.
  • Value Chain Analysis: the process of identifying and understanding the activities that create value for customers, crucial for determining where value can be added or costs reduced in a BCM approach.
  • Digital Transformation (DX): the integration of digital technology into all areas of a business, fundamentally changing how businesses operate and deliver value to customers, aligned with the principles of BCM.
  • Project Portfolio Management (PPM): the centralized management of one or more project portfolios to achieve strategic objectives, which is essential for BCM in ensuring that projects align with business priorities.