User contributions
- 20:16, 24 March 2021 diff hist +3,993 Supply Management
- 20:15, 24 March 2021 diff hist +39 N File:Supply Management Process.png Supply Management Process current
- 19:54, 24 March 2021 diff hist +1 SLA Management
- 19:54, 24 March 2021 diff hist +3,113 N SLA Management Created page with "'''SLA Management or Service Level Agreement Management''' is the ongoing process of ensuring all provided services and processes — including the und..."
- 19:36, 24 March 2021 diff hist +1 Contract Management
- 19:36, 24 March 2021 diff hist +179 Contract Management
- 19:32, 24 March 2021 diff hist +3,344 Contract Management
- 19:30, 24 March 2021 diff hist +607 N Contract Management Created page with "'''Contract Management''' is the process of managing contracts, deliverables, deadlines, contract terms and conditions while ensuring Customer S..."
- 19:22, 24 March 2021 diff hist +99 IT Service Desk
- 19:16, 24 March 2021 diff hist +4,124 IT Service Desk
- 19:16, 24 March 2021 diff hist +36 N File:Types of Service Desks.jpg Types of Service Desks current
- 19:08, 24 March 2021 diff hist 0 IT Service Desk
- 19:05, 24 March 2021 diff hist +8,679 IT Service Desk
- 18:55, 24 March 2021 diff hist +1,405 IT Service Desk
- 18:54, 24 March 2021 diff hist +2,688 IT Service Desk
- 18:53, 24 March 2021 diff hist +40 N File:Support Center Name Survey.png Support Center Name Survey current
- 18:46, 24 March 2021 diff hist -1 IT Service Desk
- 18:33, 24 March 2021 diff hist +2,212 IT Service Desk
- 18:12, 24 March 2021 diff hist +2,748 IT Service Desk
- 17:57, 24 March 2021 diff hist +1,527 IT Service Desk
- 17:56, 24 March 2021 diff hist +48 N File:Operations Managed by Service Desk.png Operations Managed by Service Desk current
- 17:48, 24 March 2021 diff hist +232 Service Request
- 17:16, 24 March 2021 diff hist +310 IT Service Desk
- 17:12, 24 March 2021 diff hist +608 N Service Request Created page with "'''Service Request''' is a formal request by a user for any service they require such as the installation of new software, change of Ha..."
- 17:07, 24 March 2021 diff hist -8 Service Request Management current
- 17:00, 24 March 2021 diff hist +998 N IT Service Desk Created page with "The ITIL definition of the '''IT Service Desk''' (service operation) is the single point of contact between the [[Service Provider|service provider]..."
- 16:56, 24 March 2021 diff hist +23 Incident Management
- 15:23, 24 March 2021 diff hist -33 Retired Services
- 15:20, 24 March 2021 diff hist +249 Retired Services
- 14:54, 24 March 2021 diff hist +3,374 Service Catalog
- 14:45, 24 March 2021 diff hist +993 Service Catalog Management
- 14:35, 24 March 2021 diff hist -1,416 Service Catalog
- 14:33, 24 March 2021 diff hist +2,409 Service Catalog
- 14:33, 24 March 2021 diff hist +54 N File:Business and Technical Service Catalogue.png Business and Technical Service Catalogue current
- 14:23, 24 March 2021 diff hist 0 Service Catalog
- 14:23, 24 March 2021 diff hist +2,462 Service Catalog
- 14:21, 24 March 2021 diff hist +29 N File:Service Catalog.png Service Catalog current
- 14:13, 24 March 2021 diff hist +1,871 Service Catalog
- 14:07, 24 March 2021 diff hist +2,443 N Retired Services Created page with "In the ITIL Service Portfolio, Retired Services are those that are in the process of being discontinued, before th..."
- 19:33, 23 March 2021 diff hist +65 Knowledge Process Outsourcing (KPO)
- 19:32, 23 March 2021 diff hist +335 Knowledge Process Outsourcing (KPO)
- 19:22, 23 March 2021 diff hist +56 Knowledge Process Outsourcing (KPO)
- 19:21, 23 March 2021 diff hist +456 Knowledge Process Outsourcing (KPO)
- 19:15, 23 March 2021 diff hist +2,933 Knowledge Process Outsourcing (KPO)
- 19:13, 23 March 2021 diff hist +24 N File:BPO Vs KPO.png BPO Vs KPO current
- 19:05, 23 March 2021 diff hist +6,091 N Knowledge Process Outsourcing (KPO) Created page with "'''Knowledge Process Outsourcing (KPO)''' is the process of outsourcing knowledge intensive activities that are data driven and encompass the Proces..."
- 18:45, 23 March 2021 diff hist +46 Information Technology Enabled Services (ITeS)
- 18:40, 23 March 2021 diff hist -1 Information Technology Enabled Services (ITeS)
- 18:40, 23 March 2021 diff hist +19 Information Technology Enabled Services (ITeS)
- 18:39, 23 March 2021 diff hist +26 Information Technology (IT)