Retired Services

In the ITIL Service Portfolio, Retired Services are those that are in the process of being discontinued, before they are finally decommissioned. An often overlooked element of the Service Transition stage is the phasing out of certain services while they still comprise as an element of the Service Portfolio they are not a visible component in the same way that in production services are. Retired services show services that were once in live operation but have become obsolete or are no longer profitable. Retired services are maintained because market conditions might change and a service that was once obsolete might be needed again. Retired services are the past.

While services that have been retired do not directly affect the interaction between operational service and those in the design pipeline, learnings can be taken from retired services to optimize new or upgraded services in the service pipeline.

The figure below illustrates where the Retired Services fit in the Service Lifecycle.

source: ITIL News

See Also

ITIL (Information Technology Infrastructure Library)
ITIL Availability Management
ITIL Continual Service Improvement (CSI)
ITIL Event Management
ITIL Facilities Management
ITIL Problem Management
ITIL Service Delivery
ITIL Service Design
ITIL Service Lifecycle
ITIL Service Strategy
ITIL Service Operation
ITIL Service Value Chain (SVC)
ITIL Service Value System (SVS)
Service Portfolio Management
Service Portfolio
Service Catalog
IT Governance
IT Infrastructure
IT Operations (Information Technology Operations)
Control Objectives for Information and Related Technology (COBIT)
Balanced Scorecard
Enterprise Risk Management (ERM)
Risk Management
IT Strategy
Business Strategy
Corporate Governance
Corporate Strategy
Enterprise Architecture
COSO Internal Control- Integrated Framework
Compliance